Return and Refund Policy
At Vushirt, we strive to provide you with the best shopping experience and ensure that you love every product you order from us. However, if for any reason you’re not completely satisfied with your purchase, we’re here to help!
Returns
Our policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items
Certain types of goods are exempt from being returned:
- Custom or personalized items
- Gift cards
- Downloadable digital products
To complete your return
Please contact us at [email protected] or visit https://vushirt.com/contact-us/ with your order number and details of the item you’d like to return. We may require a receipt or proof of purchase to process your request.
Refunds
Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or missing refunds
If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company—it may take some time before your refund is officially posted. If you’ve done all this and still haven’t received your refund, please contact us at [email protected].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected] with details about the issue and we will arrange an exchange for you.
Shipping for returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions regarding our return and refund policy, feel free to contact us at:
Email: [email protected]
Or visit: https://vushirt.com/contact-us/